Your monitoring professionals can aid in streamlining an emergency
An alarm can be troubling when they trigger -- particularly if they go off in the middle of the night. But if you have a monitored alarm system, You only have to worry about one action: getting your loved ones to out of harm’s way.
That's because your monitoring professional also answers your triggered alarms. In a few seconds, they will reach out to you to ensure you and your family are safe and help gauge the predicament. Then, they will call emergency responders and get them to your home. Your monitoring team will even help talk you through an crisis if you need to know what to do.
Monitoring secures more than your home security system
Your San Bernardino monitored alarm system covers more than an intrusion. Your home security system can also act to fire, carbon monoxide, or excessive water with the right components. By adding a monitored fire alarm or smoke detector, you can get emergency services to answer regardless of if you're home or out. Your monitoring team can even answer to health-related emergencies -- like chest pains or a sudden fall -- with a monitored medical accessory.
Emergency services come in less time with a monitored alarm system
Vivint’s monitoring team will answer any activated alarm in mere moments. They'll first contact you to ensure that you're out of harm’s way and then will coordinate emergency teams on your behalf. This streamlined approach is far easier than contacting emergency dispatch yourself after you gathered your family members and reached safety. Seconds in emergency situations, and Vivint makes sure you get help quickly!
Monitoring keeps an eye on your home 24-hours a day
Unfortunately, a blaring alarm tone doesn’t matter much when you’re away from home. However, your Vivint monitoring team is always on alert every hour of the day, every single week, all year long. They'll react to any alert that you are unable to and will also keep you connected every part of the process. It’s easier when you're nearby and can speed home after getting an alert, but it's vital when you're unavailable and are unable make it back to take care of the situation.